PMI Montgomery County Newsletter
The next dinner meeting is
Wednesday, September 7th.
Topic: "The LEAP Effect: Catapulting Organizational Success through Service Excellence"
Presenter: Ms. Sylvia Baffour
Presenter Website: www.sylviaspeaks.com
Presenter Bio: Sylvia Baffour has been helping organizations improve the way they leap beyond barriers to achieve peak performance as a Certified Coach, Speaker and Trainer for over 15 years. She has delivered hundreds of presentations and workshops to organizations both in the public and private sectors.
Her clients include: the Department of Defense (DoD), Chemours, JLG Industries, Social Security Administration, Department of Transportation (DoT) and Wells Fargo to name a few.
She is best known for her work in the fields of Leadership, Customer Service and Emotional Intelligence and is the author of the forthcoming book, Accelerate Your Impact.
She also draws on leadership and customer service experience as a former change management consultant and Regional Director of a successful college planning firm and uses her signature Leaping Beyond Barriers System to provide individuals with the knowledge, skills and practices they need to add value to their organization.
Presentation Learning Objectives:
1.) How to recognize and avoid the things that get in the way of service excellence
2.) Strategies for coping with change
3.) How to communicate in ways that enhance trust and create greater stakeholder collaboration and loyalty
4.) Practical ways to keep a focus on customer satisfaction
5.) A four step blueprint for building a consistent service
Location: Normandie Farm Potomac MD
Table Sponsorships Now Available for Monthly Chapter Dinners
After a successful pilot, the Montgomery County Chapter is now offering Table Sponsorships at our monthly dinners at Normandie Farms Restaurant in Potomac, MD. Monthly dinners are held the first Wednesday of the month eight times per year.
For a full table sponsorship, the cost is $500, and offers 10 seats to be used by guests of the sponsor, regardless of whether or not the guest is a member of the chapter. In addition to the seats at a table, recognition of the support for our chapter by the sponsoring organization will be included in announcements and table signs.
Members and friends of the chapter - in order to make this program a success, please encourage your employer to become a sponsor. You may even be included in their guest list!
To sign up as a sponsor, please contact the VP of Communications by email at:firstname.lastname@example.org
Many upcoming training opportunities are available and are located under Education.
PMI-MC Toastmasters Club #1163128: PMPs - See How Fun Earning PDUs can be!
Our Toastmasters Club is sponsored by PMI-MC and is intended for PMPs. We are approved by PMI to issue PDUs. Meetings are at Walter Johnson High School at 7 PM on the 2nd and 4th Wednesday of each month. Earn 1.5 PDUs per meeting. For more information see the Toast Masters site.
2016 PM Day of Service Wrap-Up
Our chapter had the highest member participation rate of the 5 local chapters that co-sponsored the event. Our VP of Communications Matt Lowy served as one of the team leads in the PMO, and we greatly appreciate his great representation of the chapter.
If you have any suggestions or questions please contact :email@example.com.
Thank you for being a member!